hsbc SUX

[sharbaby]

since hsbc agents were unable to help me with my issue, i investigated it myself.  apparently i have 2 accounts with hsbc.  I refer to them as best buy and gardner white furniture store.  i have been going to the best buy website to pay my bill and it has been logging on to my gardner white account.  kinda funny that i was routed to gardner white payment center when i was on the www.bestbuy. com site   Big mistake on hsbc 's behalf.  you should show that we are being directed away from best buy and onto gardner white.  Sounds like a SCAM to rack up some LATE Payment charges of 39 dollars for a 10 dollar minimum payment.  BUT, dont worry.  I have a great job, secure, and not many people who are able to do my job.  BOTH OF MY ACCOUNTS WILL BE PAID IN FULL, and I WILL NEVER do BUISNESS with HSBC EVER AGAIN.  I WILL ALSO NEVER STEP FOOT in a BEST BUY  or GARDNER WHITE store ever again.

 

I WILL ASSURE YOU, I KNOW MANY PEOPLE WHO WILL BE MADE AWARE OF THIS SITUATION.  I WILL HIGHLY INFLUENCE THEM TO NEVER SHOP AT THESE STORES OR DO BUISNESS WITH HSBC 

 

UNFORTUANTELY HSBC IS UNABLE TO PROVIDE CUSTOMER CARE TO HELP SATISFY ME WITH THIS SITUATION.

 

THANK YOU

[Slick]

Hi Sharbaby

You are not alone in you problem, you must report them to the financial ombubdsman in the jurisdiction. Ensure to get all your facts to show proof of what has occured and then have the regulators sniffing around their as. Putting staff time into dealing with these matters costs HSBC way more than the money they made off your late charges.

You will feel great about causing them a work load in the process

all the best

Slick

[Frank]

Make sure you make them pay for what they did to you, lots of resources here that will help you and of course anyone registered here has been thru the painful process, so more than happy to help.

http://www.hsbc-sux.com/fightback.html